- Extra Comfort Benefits
- Extra Comfort Fees
- Seat Availability
- Purchase Channels
- Extra Comfort Flights
- Refund Policy
- Frequently Asked Questions
From our award-winning in-flight service to our roomy widebody planes, the spirit of Hawaiian hospitality is in everything we do. Now we invite you to experience even more.
Treat yourself to our new premium economy product, Extra Comfort. Extra Comfort is a section of seats on our A330s that offers extra legroom, priority services and additional amenities to make your travel experience more comfortable.Enjoy the Benefits
Extra Comfort guests will enjoy the following benefits:
- Five (5) or more inches of extra legroom
- Priority security line*
- Priority boarding
- Personal electrical power outlet
- Complimentary “Unlimited TV & More” entertainment pack**
- Pillow and blanket for use during the flight
- Upgraded meal (for International main meal only, excluding Papeete)
- Comfort kit (for International flights only, excluding Papeete)
*Priority security line available in Honolulu, Las Vegas, New York, Oakland, Portland, San Diego, San Francisco, and Seattle.
**Complimentary headset will not be provided on North America Extra Comfort flights
Extra Comfort Fees:
Extra Comfort fees will vary based upon your flight route. Please review the chart below to see which one way fee will apply to your travel itinerary.
United States (USD) | Australia (AUD) | New Zealand (NZD) | Japan (JPY) | Korea (KRW) | China (CNY) | Taiwan (TWD) | |
North America Flights (excluding New York) |
$70 |
$86 | $91 | 8,300 | 77,000 | 430 | 2,207 |
*Flights to/from New York | $125 | $140 | $160 | 12,000 | 130,000 | 750 | 3,800 |
International Flights (excluding Papeete) |
$125 | $140 |
$160 | 12,000 | 130,000 | 750 | 3,800 |
*Flights to/from Papeete | $70 | $86 | $91 | 8,300 | 77,000 | 430 | 2,207 |
Seat Availability
Airbus A330 Flights
- Row 11 AB CDEG HJ
- Row 12 AB CDEG HJ
- Row 13 AB CDEG HJ
- Row 14 AB CDEG HJ*
- Row 33 CDEG
- Row 34 AB HJ (exit)
Purchase Channels:
- Advance Sales during Booking
- Online at HawaiianAirlines.com
- Contact Hawaiian Airlines Reservations
- Hawaiian Airlines Mobile Travel App
- Advance Sales Online after Initial Purchase
- My Trips
- Contact Hawaiian Airlines Reservations
- Hawaiian Airlines Mobile Travel App
- At Check-In
- Web Check-In
- Kiosk Check-In
- Airport Customer Service Agent at the ticket counter upon check-in
- Customer Service Podium in the gate area
- Hawaiian Airlines Mobile Travel App
Extra Comfort Flights
Extra Comfort seats are available on all North America and International routes flown by our Airbus A330.
Domestic Routes
- Las Vegas (LAS)
- Los Angeles (LAX)
- New York (JFK)
- Portland (PDX)
- San Diego (SAN)
- San Francisco (SFO)
- Seattle (SEA)
International Routes
- Auckland, New Zealand (AKL)
- Beijing, China (PEK)
- Brisbane, Australia (BNE) - Starting December 5th, 2014
- Haneda-Tokyo, Japan (HND)
- Osaka-Kansai, Japan (KIX)
- Papeete, Tahiti (PPT)
- Seoul-Incheon, South Korea (ICN)
- Sydney, Australia (SYD)
*Flights shown are for Airbus A330 flights to/from Honolulu.
*All other North America and International routes are operated using the Boeing 767 aircraft and will not have Extra Comfort seats.
Extra Comfort Refund Policy
Please visit our Terms & Conditions for information regarding our Extra Comfort refund policy.
Refunds will be given to cancellations requested within 24 hours from the time you purchased your ticket.
Customers who voluntarily cancel, or change their flight or itinerary outside the 24 hour policy will not be eligible for a refund. However, if an Extra Comfort seat is available on the new flight, the customer may secure the Extra Comfort seat using the original form of payment.
Frequently Asked Questions
Which rows are designated as Extra Comfort seating?
Extra Comfort seats are designated as Rows 11, 12, 13, 14, 33 and 34.
What seats have electrical outlets?
All Extra Comfort seats have electrical outlets.
What is the voltage of the in-seat power outlet?
The in-seat power outlet is 110 volts. It is also compatible with most international plug converters.
Is Hawaiian Airlines considering Extra Comfort for Boeing 717 and Boeing 767 flights?
Not at this time. However, we will continue to offer Preferred Seats (which provide Zone 2 priority boarding and extra legroom) on these aircraft types.