- Full Text
- Rule 1: Definitions
- Rule 2: Standard Format of Electronic Rules
- Rule 4: Restricted Items
- Rule 5: Application of Tariff
- Rule 6: Classes of Service
- Rule 10: Special Airport Lounge Facilities
- Rule 25: Refusal to Transport - Limitations of Carrier
- Rule 35: Passenger Expenses En Route
- Rule 40: Taxes
- Rule 45: Administrative Formalities - Passports, Visas, and Tourist Cards
- Rule 50: Oxygen
- Rule 55: Liability of Carriers
- Rule 56: Service Animals
- Rule 60: Reservations
- Rule 65: Tickets
- Rule 76: Returned Check Charge
- Rule 80: Revised Routings, Failure to Carry, and Missed Connections
- Rule 85: Schedules, Delays, and Cancellation of Flights
- Rule 87: Denied Boarding Compensation
- Rule 90: Refunds
- Rule 95: Amenities/Services for Delayed Passengers
- Rule 97: Acceptance of Baggage
- Rule 100: Conditions and Charges for Acceptance of Special Items
- Rule 105: Acceptance of Pets and Animals
- Rule 110: Checked and Carry-On Baggage
- Rule 115: Baggage Allowance
- Rule 123: Excess Baggage Charges
- Rule 125: Excess Value Charges for Baggage
- Rule 130: Fares
- Rule 135: Stopovers
- Rule 140: Routings
- Rule 145: Currency Applications
- Rule 200: Acceptance of Children
- Rule 205: Free and Reduced Rate Transportation for Agents
- Rule 210: Free and Reduced Fare Transportation for Tour Conductors
- Rule 500: Passengers On Stretchers
- Rule 550: Passengers Occupying Two Seats
The following are special items or types of items that will be accepted by Hawaiian Airlines (“HA”) as checked baggage subject to the conditions shown. Charges prescribed in this rule are applicable from the point at which the item is accepted to the point to which the item is transported. Special items accepted as checked baggage will be subject to checked bag fees and any applicable excess piece, weight, or oversized baggage charges (as stated in Rule 123), unless otherwise stated.
Special items which may or may not be identified below but which may be packed in a standard suitcase and checked as baggage will be exempt from the charges identified below. Special items or types of items that are accepted as part of the normal free baggage allowance will be limited to a weight of 100 lbs./45 kg unless otherwise stated. Where baggage allowance is 50 lbs./23 kg or 70 lbs./32 kg, applicable excess charges will apply for these items.
EXCEPTION: For travel between the United States and Australia or New Zealand the maximum weight accepted will always be 70 lbs./32kg for any item described in this rule.
A. Ammunition
Regulations at the passenger’s origin or final or intermediate destination(s) apply and may impose further requirements or restrictions. If ammunition is not in compliance with or is prohibited by regulations, it may be denied acceptance. If the ammunition is not permitted to enter the port of entry of the passenger’s destination due to laws or regulations governing that jurisdiction and HA transports or otherwise assists in the transport, the passenger will indemnify HA for all losses including, but not limited to, costs and expenses.
1. Conditions of acceptance
a. All ammunition must be declared.
b. A maximum of 11lbs/5kg of ammunition per passenger. No age restriction to check-in ammunition, however, it shall be for that person’s own use.
c. Ammunition must be securely packed in fiber, wood, hard plastic, or metal containers/boxes specifically made to house and secure individual rounds of ammunition.
d. Ammunition may be packed in the manufacturer’s original packaging provided that it is securely packed in fiber, wood, hard plastic, or metal containers/boxes specifically made to house and secure individual rounds of ammunition.
e. Ammunition must be packed separately from the firearm unless the firearm case allows for designated ammunition stowage.
f. Loose or "bulk" packaging in bags, boxes or containers is prohibited.
g. Combining ammunition for multiple passengers into a checked bag is prohibited.
B. Animals, Live – See Rule 105
C. Child Restraint Seats and Stollers
HA is not liable for damage that occurs to child restraint seats or strollers that are not accepted as checked baggage at the ticket counter and have not been packed in a box or hard-sided container. This does not apply to child restraint seats or strollers that are used as an assistive device for individuals with disabilities.
1. Conditions of acceptance – Child Restraint Seat (“CRS”) and Booster Seats
a. CRS and Booster Seats as Checked Baggage
1) One (1) CRS will be accepted for transportation in the baggage compartment at the counter or gate, free of charge. The passenger must be traveling with a child using the CRS, otherwise the CRS will be accepted as checked baggage and all applicable fees apply.
2) One (1) booster seat will be accepted for transportation in the baggage compartment at the counter or gate, free of charge. The passenger must be traveling with a child using the booster seat, otherwise the booster seat will be accepted as checked baggage and all applicable fees apply.
b. CRS and Booster Seats as Carry-on Baggage
1) An FAA or government approved, forward-facing child restraint seat will be accepted for transportation in the passenger compartment only when a seat adjacent to the ticketed adult is available and/or ticketed for the infant/child and the CRS can be properly secured by the aircraft seat belt.
2) An FAA or government approved, rear-facing CRS will only be permitted if a seat adjacent to the ticketed adult is ticket and purchased for the infant/child, and the child restraint seat can be properly secured by the aircraft seatbelt. Seat assignments may be changed to accommodate a rear-facing CRS.
3) A booster seat will be accepted for transportation in the passenger compartment only if the booster seat can be stowed beneath the seat or in an approved overhead compartment for all surface movement, takeoff and landing.
a) The booster seat may only be used in flight when a seat adjacent to the ticketed adult is available for the infant/child and the booster seat can be properly secured by the aircraft seat belt.
b) A booster seat counts toward the guest’s carry-on baggage allotment, one (1) carry-on and one personal item.
2. Conditions of acceptance – CARES Harness
The FAA-approved CARES Child Aviation Restraint System harness is designed specifically for aviation use for children age 1 and older who weigh between 22 and 44 pounds.
a. A CARES harness will be accepted for use in the passenger compartment only when a seat adjacent to the ticketed adult is available and/or ticketed for the infant/child and the device is properly secured to the aircraft seat.
b. The CARES harness may be used during all phases of flight.
3. Conditions of acceptance – Strollers
a. Strollers as Checked Baggage
1) Strollers presented at check-in will be accepted for transportation in the baggage compartment only. The passenger must be traveling with a child using the stroller, otherwise the stroller will be accepted as checked baggage and all applicable fees apply.
2) Wagons, carts and other items presented at check-in will not be accepted in lieu of a stroller. The item will be accepted as checked baggage and all applicable fees apply.
b. Strollers as Gate Checked Baggage
1) Strollers presented at the gate that do not fit beneath the seat or in an approved overhead compartment will be accepted for transportation in the baggage compartment only.
2) Strollers that are gate checked will be returned to the passenger at the gate upon arrival. The passenger must be traveling with a child using the stroller, otherwise the stroller will be accepted for transportation in the baggage compartment and checked to the final destination.
3) Wagons, carts and other items presented at the gate will not be accepted in lieu of a stroller. These items will be checked to the passenger’s final destination and must be retrieved at baggage claim. Checked baggage fees may apply.
D. Duffel Bags, B-4 Bags and Sea Bags – See Rule 115.
E. Firearms (Non-sporting)
All Firearms must be declared. Regulations at the passenger’s origin or final or intermediate destination(s) apply and may impose further requirements or restrictions. If a firearm is not in compliance with or is prohibited by regulations, it may be denied acceptance. If the firearm is not permitted to enter the port of entry of the passenger’s destination due to laws or regulations governing that jurisdiction and HA transports or otherwise assists in the transport, the passenger will indemnify HA for all losses including, but not limited to, costs and expenses. For sporting firearms see Shooting Equipment – Sporting Firearms.
1. Conditions of acceptance – Non-sporting firearms
a. Prior authorization must be obtained from HA for an authorized person performing a duty on board the aircraft, such as a law enforcement officer or diplomatic courier, to be permitted to retain custody of their firearm and ammunition upon duly identifying themselves at time of check in.
b. Firearms must be unloaded and packed in (1) a manufacturer's crush-proof type container manufactured specifically for the firearm or (2) a hard case manufactured specifically for the firearm.
c. The container must be locked in a way which prevents access to the firearm.
d. The container containing the firearm must be locked with a key or lock combination which should only remain in the possession of the passenger.
e.
Advance arrangements must be made for any military unit movement.
f. All weapons, including firearms are prohibited from being transported into Papeete, French Polynesia. The only weapon allowed is a bang stick used for diving.
F. Fragile Items
Fragile/bulky items requested for transport in the cabin compartment which require the use of a seat will be permitted if a ticket is purchased for the use of an extra seat. HA will charge 100% of the applicable adult fare for that portion of the trip on which the extra seat is used. The seat purchased for the cabin baggage will be afforded the same amenities as that of the accompanying passenger including meals, mileage credit, and baggage allowances where applicable.
1. Conditions of acceptance
Fragile items (listed below, but not limited to) will be accepted if they are appropriately packaged in an original factory-sealed carton, cardboard mailing tube, or container or case designed for shipping such items or packed with protective internal material.
Fragile items without appropriate packaging will be accepted upon the execution of a release (as stated in paragraph (3) below) furnished by HA which relieves HA of liability for loss or damage of contents or delay in delivery resulting in damage or loss of checked baggage.
2. Classes/examples of fragile and/or perishable Items
The items listed below, but not limited to, are deemed by HA to be fragile or perishable or otherwise unsuitable as checked baggage and are subject to the conditions of acceptance set forth in paragraph (1).
a. Artistic Items
1) Vases
2) Figurines
3) Ceramic articles
4) Trophies
5) Paintings
6) Sculptures
7) Antique furniture
b. Electronic and Mechanical and Precision Items
1) Television sets
2) Radios
3) Amplifiers
4) Speakers
5) Tape recorders
6) Calculators
7) Typewriters
8) Dictation equipment
9) Microscopes
10) Oscilloscopes
11) Meters
12) Counters
13) Polygraphs
c. Glass and chinaware and ceramics/pottery
1) Terrariums
2) Mirrors
3) Crystal
4) China
5) Glass containers for:
a) Liquors and liqueurs
b) Wines
c) Beer
d) Perfumes
d. Musical instruments and equipment
HA requires that for all string instruments, the strings must be loosened prior to transport.
1) Guitars
2) Violins and violas
3) Cellos
4) Organs
5) Harps
6) Drums
7) Musical instruments and amplifiers and speakers used in conjunction with electronic instruments that are not protected or in carrying cases that are not sufficient to prevent damage during the course of normal baggage handling
e. Paper
1) Advertising displays
2) Models
3) Sketches
4) Blueprints
5) Maps
f. Perishable Items
1) Fresh or frozen food
a) Fruits
b) Vegetables
c) Meats
d) Fish
e) Poultry
f) Bakery products and baked goods
g) Floral and nursery stock such as flower, fruit and vegetable plants
h) Cut flowers and foliage such as floral displays
g. Photographic/Cinematographic Equipment
1) Cameras
2) Lenses
3) Flash bulbs
4) Projectors
h. Recreational and Sporting Goods
1) Backpacks
2) Sleeping bags and knapsacks made of plastic, vinyl or other easily torn material with aluminum frames, outside pockets, or protruding straps and buckles
3) Other sporting or recreational items not contained in a rigid heavy case
i. Toys
1) Dolls
2) Dollhouses
3) Stuffed animals
j. Miscellaneous Items - Uncrated and unprotected and unsuitable items
1) Cosmetic cases
2) Hat boxes
3) Wig boxes
4) Bicycles
5) Infant strollers and infant carriers/car seats
6) Umbrellas
7) Bag carts
8) Skis
9) Windsurfing equipment
10) Surfboards and long boards
11) All other items whose shape, material or characteristics render it susceptible to damage
3. Release Form
Execution of the release form relieves HA of liability for damage to fragile items (as identified, but limited to, in paragraphs above) in checked baggage which damage results solely from the unsuitability of such items as checked baggage and/or the inadequacy of their packaging, and not from the carrier's failure to exercise the ordinary standard of care. Execution of the release form also relieves the carrier of liability for spoilage or substantial loss of value or potency which results from carrier's delay in delivery of checked baggage when such spoilage results from the unsuitability of such items as checked baggage and not from the carrier's failure to exercise the ordinary standard of care.
G. Musical Instruments
One item of musical instruments is defined as one musical instrument. All Musical instruments will be subject to applicable baggage charge for a single piece, whether or not presented as a single piece.
1. Conditions of acceptance
Musical instruments (including brass, percussion, string, or woodwind, but excluding piano, harp, tympani, organ, and amplifiers/speakers used in conjunction with electronic instruments) will be accepted as checked baggage subject to the provisions of Rule 100 (L).
a. Large musical instruments as checked baggage
HA will transport as checked baggage a musical instrument that is the property of a passenger traveling in air transportation that may not be carried in the aircraft cabin if:
1) The sum of the length, width, and height measured in inches of the outside linear dimensions of the instrument (including the case) does not exceed 150 inches or the applicable size restrictions for the aircraft;
2) The weight of the instrument does not exceed 165 pounds or the applicable weight restrictions for the aircraft; and
3) The instrument can be stowed in accordance with the requirements for carriage of checked baggage established by the FAA.
H. Sporting Equipment
Sporting equipment items listed below will be accepted by HA subject to the conditions of acceptance and/or prescribed charges.
1. Archery Equipment
One item of archery equipment is defined as one (1) bow case containing bows, one (1) quiver with arrows and a maintenance kit of sufficient strength to protect items from accidental damage.
One item of archery equipment per customer will be accepted in lieu of one piece of free baggage. All items must be properly encased in a suitable container.
2. Baseball Equipment
Items of baseball equipment will be accepted as checked baggage.
Each item will be subject to the applicable baggage charge for a single piece, whether or not presented as a single piece.
3. Bicycles and Attachable Parts
HA will accept non-motorized touring or racing bicycles with single seats and bicycles with tandem seats.
a. Conditions of acceptance
1) Bicycles must have the handlebars fixed sideways and pedals removed or pedals and handlebars must be enclosed in plastic foam or similar material.
2) Bicycles and any attachable parts must be adequately packed in a box or hard case.
3) Passenger must sign a waiver of liability upon airport check-in for HA to transport bicycle and any attachable parts. HA will not be responsible for damage to or loss of inadequately/unsuitably packed, uncrated or unprotected bicycles or attachable parts.
4) Acceptance of Bicycles and attachable parts is subject to availability of space and conditional on aircraft size and load conditions.
Exception: If the bicycle only is less than 62 dimensional inches/157 dimensional centimeters and weighs less than 50 lbs./23 kg, the above condition does not apply.
5) HA shall not be responsible for the ground delivery of bicycle or any attachable parts that are not accommodated on the flight on which the bicycle or any attachable parts were accepted as checked baggage.
7) Maximum weight for bicycle and attachable parts and container is 100 lbs./45 kg.
8) Maximum size is limited to 115 linear inches/292 dimensional centimeters and not to exceed 72 inches in length on flights operated by Empire Airlines DBA ‘Ohana by Hawaiian.
b. Charges
Bicycles and any attachable parts will not be included in determining the free baggage allowance and will always be subject to a charge, whether or not presented as a single piece. This excludes unicycles, break-apart bicycles or any other type of cycle which can be packed into a standard suitcase.
Items in excess of 50 lbs./23 kg for travel between the USA and Japan/Korea or 70 lbs./32kg for any other international travel will also be assessed overweight charges described in Rule 123 of this tariff:
1) JPY 15,000 for travel originating in Japan to any point outside of or within Japan.
2) KRW 150,000 for travel originating in Korea to any point outside of or within Korea.
3) AUD 150.00 for travel originating in Australia to any point outside of or within Australia.
4) CNY 900 for travel originating in China to any point outside of or within China.
5) USD 150.00 for any other international travel between IATA Areas 1 and 3, Areas 1 and 2, Areas 2 and 3, or within Area 2 or Area 3.
4. Boogie Boards and Skim Boards
Boogie boards and Skim Boards will be accepted as checked baggage and will be included in determining the free baggage allowance and when in excess, each item will be subject to the excess baggage charge for a single piece.
5. Bowling Equipment
One item of bowling equipment is defined as one (1) bowling ball, one (1) bowling bag, and one (1) pair of bowling shoes.
Items of bowling equipment will be accepted as checked baggage.
Each item will be subject to applicable baggage charge for a single piece, whether or not presented as a single piece.
6. Canoe Paddles
Canoe paddles will be accepted as checked baggage.
Each item will be subject to applicable baggage charge for a single piece, whether or not presented as a single piece.
7. Fishing Equipment
One item of fishing equipment is defined as two (2) rods, one (1) creel, one (1) landing net, one (1) pair of fishing boots, all properly encased, and one (1) fishing tackle box.
Items of fishing equipment will be accepted as checked baggage. The fishing equipment will be included in determining the free baggage allowance and when in excess each item will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
8. Football Equipment
Football equipment is defined as one (1) set of headgear, one (1) set of shoulder pads, one (1) set of knee pads, one (1) jersey, and one (1) pair of shoes.
Items of football equipment will be accepted as checked baggage.
Each item will be subject to applicable baggage charge for a single piece, whether or not presented as a single piece.
9. Golfing Equipment
Golfing equipment is defined as one (1) golf bag containing not more than fourteen (14) golf clubs, twelve (12) golf balls, and one (1) pair of golf shoes.
Items of golfing equipment will be accepted as checked baggage subject to the charges specified below. HA will not be liable for any golfing equipment that is not in a hard-shell case. A liability release form must be signed by the passenger at the time they check-in the golfing equipment.
a. Charges
1) Golfing equipment will be included in determining the free baggage allowance, and when in excess each item will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
2) Oversized baggage charges will be waived for golfing equipment that exceed 62 linear inches provided that all items in the golf bag/container are described as golfing equipment.
3) If non-golf items are included in the golf bag/container then normal oversized charges will apply to golfing equipment in excess of 62 linear inches. Items exceeding 115 linear inches will not be accepted as checked baggage.
10. Hockey/Lacrosse Equipment
One piece of Hockey/Lacrosse equipment consists of a maximum of two (2) Hockey/Lacrosse sticks taped together or packaged in a rigid and/or hard-shell container specifically designed for shipping. Hockey/Lacrosse equipment will be counted as one piece of checked baggage.
a. Conditions of acceptance
1) Hockey/Lacrosse sticks that are not packed in a hard-side case will be accepted with limited liability. If not properly packed, HA liability will be restricted to loss of and not damage to equipment.
2) Hockey/Lacrosse equipment may exceed 62 inches in length but not exceed 115 inches in length, otherwise oversize baggage charges will apply.
3) Hockey/Lacrosse equipment may not to exceed 72 inches in length on flights operated by Empire Airlines DBA ‘Ohana by Hawaiian.
11. Scuba Diving Equipment
Scuba diving equipment is defined as one (1) scuba tank (tank must be empty), one (1) scuba regulator, one (1) tank harness, one (1) tank pressure gauge, one (1) mask, two (2) fins, one (1) snorkel, one (1) knife, one (1) spear gun, one (1) safety vest.
Note: Self Contained Underwater Breathing Apparatus (“SCUBA”) is not to be confused with Emergency Escape Breathing Devices (“EEBD”) also referred to as Self Contained Breathing Apparatus (“SCBA”). Due to TSA requirements HA will allow depleted EEBD or SCBA to be transported only as part of passenger's normal carry-on baggage allowance and not as checked baggage.
a. Condition of acceptance
1) The regulator valve must be completely disconnected from the cylinder and the cylinder no longer sealed (i.e. the cylinder has an open end) as the cylinder must have an opening to allow for a visual inspection inside.
2) If the cylinder is sealed (i.e. the regulator valve is still attached), the cylinder is prohibited and not permitted, regardless of the reading on the pressure gauge indicator.
3) HA personnel must visibly ensure that the cylinder is completely empty and that there are no prohibited items inside.
b. Charges
Scuba diving equipment will not be included in determining the free baggage allowance and will always be subject to the following charges:
1) JPY 15,000 for travel originating in Japan to any point outside of or within Japan.
2) KRW 150,000 for travel originating in Korea to any point outside of or within Korea.
3) AUD 150.00 for travel originating in Australia to any point outside of or within Australia.
4) CNY 900 for travel originating in China to any point outside of or within China.
5) USD 150.00 for any other international travel between IATA Areas 1 and 3, Areas 1 and 2, Areas 2 and 3, or within Area 2 or Area 3.
6) Maximum weight for Scuba Equipment is 100 lbs./45kg or Items in excess of 50 lbs./23 kg but not more than 100 lbs./45 kg will be subject to applicable excess weight charges described in Rule 123.
12. Shooting Equipment – Sporting Firearms
All Firearms must be declared. Regulations at the passenger’s origin or final or intermediate destination(s) apply and may impose further requirements or restrictions. If a firearm is not in compliance with or is prohibited by regulations, it may be denied acceptance. If the firearm is not permitted to enter the port of entry of the passenger’s destination due to laws or regulations governing that jurisdiction and HA transports or otherwise assists in the transport, the passenger will indemnify HA for all losses including, but not limited to, costs and expenses.
Items of non-sporting firearms will be accepted by HA only as checked baggage and will be subject to the conditions of acceptance and prescribed charges specified below:
a. Conditions of acceptance – Sporting firearms
1) Firearms must be unloaded and packed in (1) a manufacturer's crush-proof type container manufactured specifically for the firearm or (2) a hard case manufactured specifically for the firearm.
2) The container must be locked in a way which prevents access to the firearm.
3) The container containing the firearm must be locked with a key or lock combination which should only remain in the possession of the passenger.
4) All non-sporting firearms and ammunition will be accepted as checked baggage only.
5) All weapons, including firearms are prohibited from being transported into Papeete, French Polynesia. The only weapon allowed is a bang stick used for diving.
b. Charges – Sporting Firearms
1) When in excess, firearms will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
c. Conditions of acceptance – Paintball Guns
1) Paintball equipment shall be defined as one paintball gun with one barrel and one hopper, and one mask.
2) Passenger must declare that they are transporting a paintball gun.
3) CO2 tank must be removed and must be empty.
4) Barrel and hopper must be removed.
5) Gun must be placed inside a case.
6) All weapons, including firearms are prohibited from being transported into Papeete, French Polynesia. The only weapon allowed is a bang stick used for diving.
d. Charges – Paintball Guns
1) Paintball guns will be included in determining the free baggage allowance, and when in excess each item will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
e. Conditions of acceptance – Airsoft Guns
1) Airsoft equipment shall be defined as one (1) airsoft gun with one (1) barrel, one (1) magazine, and one (1) mask.
2) Passenger must declare that they are transporting an airsoft gun.
3) CO2/gas tank/magazine must be removed and must be empty.
4) Magazine must be removed.
5) Gun must be placed inside a case.
6) All weapons, including firearms are prohibited from being transported into Papeete, French Polynesia. The only weapon allowed is a bang stick used for diving.
f. Charges - Airsoft Guns
Airsoft guns will be included in determining the free baggage allowance and when in excess each item will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
13. Skateboards
Skateboards will be included in determining the free baggage allowance and when in excess each item will be subject to the excess baggage charge for a single piece.
14. Skiing Equipment
Skiing equipment is defined as one (1) pair of skis, one (1) pair of ski poles, one (1) pair of ski bindings and one (1) pair of ski boots, one (1) snow board.
Skiing equipment will be accepted as checked baggage, will be included in determining the free baggage allowance and when in excess each item will be subject to the excess baggage charge for a single piece whether or not presented as a single piece.
15. Surf, Kite, Paddle and Wake Boards
All surf, kite, paddle and wake boards are subject to HA’s limited liability policy for acceptance of such items. All bags/containers are subject to visual inspection by HA personnel before acceptance.
a. Conditions of acceptance
1) Only surf, kite, paddle, and wake board items are permitted in the bag/container with the exception of packing materials used for additional protection.
2) Unlimited boards permitted per bag/container. Charge will be assessed per bag/container.
3) Entire board must be protected by a suitable bag/container.
4) Transportation is subject to availability of space.
5) Fin must be removed or well padded.
6) HA shall not be responsible for the ground delivery of board not accommodated on the flight the board was accepted as checked baggage.
7) Surf, kite, paddle, and wake boards are limited to 115 inches in length.
8) Maximum weight for surf, kite, paddle and wake boards is 50 lbs./23 kg HA will not accept a bag/container in excess of 50lbs./23 kg.
b. Charges
For the purpose of this provision, the below charges will be assessed per bag/container.
Surf, kite, paddle, and wake boards will not be included in determining the free baggage allowance and will be subject to the following charges each. Charges below will be based on non-stop, direct, and/or connecting service on HA only for travel between the USA and PPG/PPT/PEK/ICN/Japan. Enroute stopovers exceeding 24 hours will result in point to point charges being applicable.
Exception: For travel between USA and Australia or New Zealand, boards will be included in the free baggage allowance when travel is non-stop, direct and/or connecting Service. Boards in excess of the free baggage allowance and/or when enroute stopover exceeding 24 hours occurs, will always be subject to charges.
1) JPY 15,000 for travel originating in Japan to any point outside of or within Japan.
2) KRW 150,000 for travel originating in Korea to any point outside of or within Korea:
3) AUD 150.00 for travel originating in Australia to any point outside of or within Australia:
4) CNY 900 for travel originating in China to any point outside of or within China:
5) USD 150.00 for any other international travel between IATA Areas 1 and 3, Areas 1 and 2, Areas 2 and 3, or wholly within Area 2 or Area 3.
16. Tennis Equipment
Tennis equipment is defined as up to two (2) tennis rackets that must be contained in one (1) tennis racket case suitable for carriage and one (1) canister of tennis balls. Limit of two (2) rackets per case.
Items of tennis equipment will be accepted as checked baggage and will be included in determining the free baggage allowance, and when in excess each item will be subject to the excess baggage charge for a single piece, whether or not presented as a single piece.
17. Windsurfing Equipment
Windsurfing equipment is defined as consisting of one (1) windsurfing board with a boom, and one (1) mast and sail or any one (1) portion of the windsurfing equipment as defined above.
Windsurfing equipment will be accepted as checked baggage subject to the conditions and charge specified below. Items in excess of 50 lbs./23 kg for travel between the USA and Japan/Korea or 70 lbs./32 kg for any other international travel will also be assessed overweight charges described in Rule 123 of this tariff.
a. Conditions of acceptance
1) Subject to space availability.
2) HA shall not be responsible for the ground delivery of windsurfing equipment not accommodated on the flight the windsurfing equipment was accepted as checked baggage.
3) Maximum weight for Windsurfing equipment is 100 lbs./45 kg.
4) Windsurfing equipment may not exceed 115 inches in length.
b. Charges
Windsurfing equipment will not be included in determining the free baggage allowance and will always be subject to an excess baggage charges:
1) JPY 15,000For travel originating in Japan to any point outside of or within Japan.
2) KRW 150,000For travel originating in Korea to any point outside of or within Korea.
3) AUD 150.00For travel originating in Australia to any point outside of or within Australia.
4) CNY 900For travel originating in China to any point outside of or within China.
5) USD 150.00For any other international travel between IATA Areas 1 and 3, Areas 1 and 2, Areas 2 and 3, or wholly within Area 2 or Area 3.
I. Special Items
1. Prosthetic Devices
Prosthetic devices such as crutches, canes, braces, etc. will be accepted as cabin baggage or checked baggage as determined by HA personnel at the time of check-in and carried free of charge for a passenger who is dependent on such prosthetic devices.
2. Wheelchairs and Other Mobility Devices
Wheelchairs and other mobility devices will be accepted as cabin baggage or checked baggage as determined by HA personnel at the time of check-in and carried free of charge for a passenger who is dependent on the wheelchair or other mobility devices.
a. Conditions of acceptance - Wet cell battery operated wheelchairs
1) Wet cell batteries must be removed and placed in a box appropriate to package hazardous materials.
2) Hawaiian Airlines will provide a box appropriate to package the wet cell battery.
3) Battery terminals must be protected from exposure and from short circuit.
b. Conditions of acceptance - Dry cell and gel cell battery operated wheelchairs
1) All cables must be disconnected.
2) Battery terminals must be protected from exposure and from short circuit.
3) The battery must be securely fastened to the wheelchair.
4) The battery must be securely attached to the wheelchair or other mobility device.
5) Dry cell and gel cell batteries are permitted in the cabin for operation of acceptable life support equipment only.
c. Conditions of acceptance - Lithium battery operated wheelchairs
1) The battery must be removed.
2) If the battery is removable, the individual battery must not exceed 300 Wh; Batteries over 300 WH are prohibited.
3) If the battery cannot be removed HA will only accept a battery that is 100 Wh or less; non-removable lithium-ion batteries over 100 WH are prohibited.
4) Battery terminals must be protected from exposure and from short circuit.
5) A non-removeable battery must be securely attached to the wheelchair or other mobility device.