Baggage Rules and Restrictions

Amounts in USD, unless indicated otherwise. All charges shown are assessed per piece, each way, and are cumulative to other applicable charges, unless otherwise stated. Luggage charges paid via web check-in, kiosk check-in, or ATO are non-refundable.

For additional details, see: Baggage Information, Domestic Contract of Carriage, International Contract of Carriage

Routes

Neighbor Island: Travel wholly within the state of Hawaii
North America: Travel between North America and Hawaii
International: Travel between the United States and other nations

Weight Calculations

Additional Excess Weight charge applies for each item exceeding 50 pounds (23 kg) or 70 pounds (32 kg)*based on market and/or ticket type

Items exceeding maximum of 100 pounds (45kg) are not accepted

Size Calculations

Linear dimensions: Length + Width + Height

Additional Excess Size charge applies for each item exceeding 62 linear inches (157 linear cm)

Items exceeding 80 linear inches (206 linear cm) are not accepted

Exempt

First Class Passengers, International Travel, North America HCP Travel, Pualani Gold/Premier Club/Corporate Members, GOV/MIL Fare Travel, are allowed two (2) bags free of charge. Excess size/weight or special item charge may apply.

Pualani Platinum members are allowed three (3) bags free of charge. Excess size/weight or special item charge may apply.

For additional exemptions, please see our luggage page.

 

Surf, Kite, Paddle and Wake boards

For travel between USA and Australia or New Zealand, boards will be included in the free baggage allowance when travel is non-stop, direct and/or connecting service. Boards in excess of the free baggage allowance and/or when en route stopover exceeding 24 hours occurs, will always be subject to the applicable baggage charges. Click here for Surf, Kite, Paddle and Wake board FAQ and Conditions of Acceptance.

 

Military Baggage Exemption

Qualified US military passengers must check in at Hawaiian Airlines airport counters in order to benefit from the below described baggage allowance. The airport kiosks and web check-in will only permit up to two (2) complimentary bags for military passengers traveling on Military/Government fares.

Travel on Military Orders

Active duty US military passengers and military personnel who are retired or retiring, who have proof of official government travel orders, and their qualified dependents will be allowed four (4) checked complimentary bags per person for coach/first/business classes of service when traveling on orders on Hawaiian Airlines system-wide travel.

Each bag is limited to maximum of 70 lbs. and 80 linear inches.

Dependents do not need to be accompanied by active duty US military family member provided that orders are presented at time of travel. Hawaiian Airlines representatives should validate that proof of orders has a current (recent) date to qualify for complimentary baggage allowance.

On Personal Travel

Active duty US military personnel will only be allowed two (2) complimentary checked bags per person for coach/ first/business classes of service when on personal travel.

Baggage allowance for military personnel on personal travel is limited to maximum of 50 lbs. and 62 linear inches without charge.

Military bag fee waiver will not apply to US military dependents on personal travel. Bags must comply with any other size restrictions as set forth in Hawaiian Airlines Contract of Carriage.

Note: US military personnel and/or their qualified dependents must present valid active duty/retiree military ID (subject to terms stated above) at time of check-in to qualify for these allowances.

 

Check-in Baggage on Domestic Flights

Traveling from point to point within North America? This section is for you.

Let’s start with the best part: If you’re a HawaiianMiles member, you’ll love the discounts on your first two checked bags on Neighbor Island flights. The table below shows how much members and non-members pay for each checked piece on Neighbor Island and North America flights.

Please keep in mind that fees are charged per piece, each way, and are non-refundable. And there are extra charges for luggage that is overweight or oversize.

Checking in any sporting goods or specialty items? For these fees and conditions of acceptance, please visit our Domestic Contract of Carriage.

For information about the Military Check-In Baggage Exemption, please click here.

Domestic Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)
Baggage rules will apply based on a single carrier's rules for the entire journey subject to DOT regulations that govern which airline's rules will apply on a single ticket.
Checked Bags up to 50 lbs and 62 linear inches  Neighbor Island (USD) North America (USD)
1st checked bag $25
$15 HawaiianMiles Members*		 $25
2nd checked bag $35
$20 HawaiianMiles Members*		 $35
3 or more checked bags (per piece) $50 $100

*Restrictions may apply. As a member benefit, HawaiianMiles members will enjoy reduced 1st and 2nd checked baggage fees when flying between the Neighbor Islands, traveling wholly within the State of Hawaii. For example, a ticket from Honolulu (Oahu) to Kahului (Maui) is considered a Neighbor Island ticket, and therefore, Neighbor Island bag fees apply. A ticket from JFK to Kahului with a connection in Honolulu will be considered a North America ticket, and therefore, North America bag fees apply. Discount applies to confirmed Hawaiian Airlines revenue tickets and flight award tickets redeemed with HawaiianMiles. Discount is applicable on any fare class ticket. Baggage discounts will only be applied when your HawaiianMiles number is present in your reservation, or added prior to completing the check-in process.

Purchasing tickets through codeshare partners: In compliance with DOT regulations, Hawaiian Airlines must be the marketing carrier on your itinerary to assure that this benefit is applied (i.e. ticket shows a Hawaiian Airlines flight number for the first flight on the ticket).  If you are a member of HawaiianMiles and another airline’s frequent flyer program, your HawaiianMiles number must be the only frequent flyer number present in your reservation, to be eligible for the baggage discount. This also means you will be earning HawaiianMiles for your entire itinerary; mileage credit will not be posted to any other frequent flyer program.

*Pualani Platinum members receive the first three (3) bags complimentary. Applies to members only. Applicable overweight and excess baggage fees will apply. The next additional bag will be charged at the 4th bag fee.

*Pualani Gold members receive the first two (2) bags complimentary. Applies to members only. Applicable overweight and excess baggage fees will apply. The next additional bag will be charged at the 3rd bag fee.

Hawaiian Airlines World Elite MasterCard:The Primary Card member is eligible to earn one (1) complimentary first checked bag on Hawaiian Airlines-operated flights. International flights are excluded. Offer is also not valid for codeshare flight segments operated by Hawaiian Airlines and marketed by other airline partners. All ticket purchases (original and exchanges) must be made with the Hawaiian Airlines World Elite MasterCard premium product and purchased directly from Hawaiian Airlines. HA Vacation Package purchases do not qualify as direct purchases from Hawaiian Airlines. Applicable overweight and excess baggage fees will apply. The one (1) complimentary checked bag is valued at the first checked bag fee. Any additional checked bags will be charged at the 2nd, 3rd, 4th, etc. baggage fee.

Elite Members and Premier Club Members who are also the primary cardholder of the Hawaiian Airlines World Elite MasterCard, will receive one (1) complimentary checked bag in addition to their membership baggage allowance when purchasing Domestic or Neighbor Island tickets directly from Hawaiian Airlines using their Hawaiian Airlines World Elite MasterCard. The one (1) complimentary checked bag is valued at the first checked bag fee. Any additional checked bags above your total allowance will be charged at the next sequential bag fee. For example, a Pualani Platinum member who is also a Primary Cardmember and checks in five (5) bags will get their first four (4) bags complimentary and then will be charged at the 5th bag fee for the fifth bag.

Interested in becoming a HawaiianMiles member? It's completely FREE to join. Sign up today to enjoy discounts on your checked baggage.

Excess Weight Fee

It pays to weigh your luggage before you head to the airport-literally. In addition to per-piece baggage charges, excess weight fees will apply to check-in items that exceed maximum weights.

Travel within the State of Hawaii:

  Excess Weight Fee (each way)
Items 51-70 pounds (23-32 kg) $35 USD
Items 71-100 pounds (32-45 kg) $70 USD
Items exceeding 100 pounds (45+ kg) Not accepted

Travel between Hawaii and North America (or all U.S. domestic travel not within the State of Hawaii):

  Excess Weight Fee (each way) 
Items 51-70 pounds (23-32 kg) $50 USD
Items 71-100 pounds (32 - 45 kg) $200 USD
Items exceeding 100 pounds (45+ kg) Not accepted

Oversize Fee

Get out that tape measure: In addition to per-piece baggage charges, oversized baggage charges will apply to items that exceed maximum dimensions.

Oversize calculation = (length + width + height) per checked piece of luggage

Questions about sporting goods or specialty items? Please visit our Domestic Contract of Carriage for those fees and conditions of acceptance.

Travel within the State of Hawaii (excluding flights operated by Empire Airlines doing business as 'Ohana by Hawaiian):

  Oversize Fee (each way) 
Items 62-80 linear inches (157-206 cm)  $35 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel on flights operated by Empire Airlines doing business as 'Ohana by Hawaiian:

  Oversize Fee (each way) 
Items 62-80 linear inches (157-206 cm) 
Maximum length of 72 inches, not to exceed 80 linear inches - OR - 
Maximum width of 30 inches, not to exceed 80 linear inches		 $35 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel between Hawaii and North America (or all U.S. domestic travel not within the State of Hawaii):

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $100 USD
Items exceeding 80 linear inches (206+) Not accepted

Check-in Baggage on International Flights

Traveling to Asia or the South Pacific? How about Australia or New Zealand? Lucky you! Here’s what you’ll need to know about your luggage.

International check-in luggage fees are assessed per piece, each way, and are non-refundable. International baggage rules will apply for entire trip, subject to DOT regulations that govern which airline's rules apply on a single ticket, including U.S. domestic segments regardless of stopover, providing the ticket includes at least one ticketed international point.

For Military Check-In Baggage Exemption, please click here.

Click the links below to view the baggage fees that apply to your trip:

For more information, please visit our International Contract of Carriage.

 

American Samoa and Tahiti

Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:

  • Maximum Dimension (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23kg)
Excess weight and oversize fees will apply to baggage that exceeds the listed requirement.

Travel between Hawaii/North America and Pago Pago/Papeete:

Checked bags up to 50 lbs and 62 linear inches  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 USD

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Travel between Hawaii/North America and Pago Pago:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) $50 USD
Items 71-100 lbs (32-45 kg) $400 USD
Items exceeding 100 lbs (45+ kg) Not accepted

Travel between Hawaii/North America and Papeete:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) $50 USD
Items 71-100 lbs (32-45 kg) Not accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel between Hawaii/North America and Pago Pago/Papeete:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Australia and New Zealand

Baggage Allowance

The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)
Excess weight and oversize fees will apply to baggage that exceeds the listed requirements

Travel originating from Hawaii/North America to Australia/New Zealand:

Checked bags up to 70 lbs and 62 linear inches  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 USD

Travel originating from Australia to Hawaii/North America:

Checked bags up to 70 lbs and 62 linear inches  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 AUD

Travel originating from New Zealand to Hawaii/North America:

Checked bags up to 70 lbs and 62 linear inches  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $200 NZD

Excess Weight Fee

Luggage weighing over 70 lbs (32 kg), will not be accepted on the following routes:
  • Hawaii/North America to Australia/New Zealand
  • Australia/New Zealand to Hawaii/North America

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to Australia/New Zealand:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel originating from Australia to Hawaii/North America:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 AUD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel originating from New Zealand to Hawaii/North America:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $200 NZD
Items exceeding 80 linear inches (206+ cm) Not accepted

China

Baggage Allowance

If you’re flying to or from China, your maximum weight for checked bags depends on whether you’re flying Coach or Business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class

The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)
Business Class
The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)
Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to China:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 USD

Travel originating from China to Hawaii/North America:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) 900 CNY

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class
  • Maximum Weight: 50 lbs (23 kg)
Business Class
  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to China:
  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) $50 USD
Items 71-100 lbs (32-45 kg) $400 USD
Items exceeding 100 lbs (45+ kg) Not accepted

Travel originating from China to Hawaii/North America:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) 900 CNY
Items 71-100 lbs (32-45 kg) 2,500 CNY
Items exceeding 100 lbs (45+ kg) Not accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to China:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel originating from China to Hawaii/North America:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 900 CNY
Items exceeding 80 linear inches (206+ cm) Not accepted

Japan

Baggage Allowance

If you’re flying to or from Japan, your maximum weight for checked bags depends on whether you’re flying Coach or Business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class
The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)
Business Class
The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)
Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to Japan:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 USD

Travel originating from Japan to Hawaii/North America:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) 15,000 JPY

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class
  • Maximum Weight: 50 lbs (23 kg)
Business Class
  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to Japan:
  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) $50 USD
Items 71-100 lbs (32-45 kg) $400 USD
Items exceeding 100 lbs (45+ kg) Not accepted

Travel originating from Japan to Hawaii/North America:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) 5,000 JPY
Items 71-100 lbs (32-45 kg) 40,000 JPY
Items exceeding 100 lbs (45+ kg) Not accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to Japan:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel originating from Japan to Hawaii/North America:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 15,000 JPY
Items exceeding 80 linear inches (206+ cm) Not accepted

Korea

Baggage Allowance

If you’re flying to or from Korea, your maximum weight for checked bags depends on whether you’re flying coach or business class. The following baggage fees apply to luggage that falls inside these requirements:

Coach Class

The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 50 lbs (23 kg)
Business Class
The following baggage fees apply to luggage that meet the below requirements:
  • Maximum Dimensions (length + width + height): 62 linear inches (157 cm)
  • Maximum Weight: 70 lbs (32 kg)
Excess weight and oversize fees will apply to baggage that exceeds the listed requirements.

Travel originating from Hawaii/North America to Korea:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) $150 USD

Travel originating from Korea to Hawaii/North America:

  Baggage Fee (each way)
1st checked bag Free of charge
2nd checked bag Free of charge
3 or more checked bags (per piece) 150,000 KRW

Excess Weight Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Coach Class
  • Maximum Weight: 50 lbs (23 kg)
Business Class
  • Maximum Weight: 70 lbs (32 kg)
Travel originating from Hawaii/North America to Korea:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) $50 USD
Items 71-100 lbs (32-45 kg) $400 USD
Items exceeding 100 lbs (45+ kg) Not accepted

Travel originating from Korea to Hawaii/North America:

  Excess Weight Fee (each way)
Items 51- 70 lbs (23-32 kg) 50,000 KRW
Items 71-100 lbs (32-45 kg) 400,000 KRW
Items exceeding 100 lbs (45+ kg) Not accepted

Oversize Fee

In additional to per piece baggage charges, excess weight fees and oversized baggage charges will apply to those items that exceed maximum size and dimension requirements.

Oversize calculation = length + width + height per checked piece of luggage

Travel originating from Hawaii/North America to Korea:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) $150 USD
Items exceeding 80 linear inches (206+ cm) Not accepted

Travel originating from Korea to Hawaii/North America:

  Oversize Fee (each way)
Items 62-80 linear inches (157-206 cm) 150,000 KRW
Items exceeding 80 linear inches (206+ cm) Not accepted


Reservation Fees

Travel  Hawaiian Airlines Reservations Call Center Hawaiian Airlines Airport Ticket Counters
*for tickets issued on/after December 7, 2012
Handling Charge (changes on travel agency bookings)		 $25 per ticket $25 per ticket
Travel  Neighbor Island North America International
Ticketing Fee (Online) No fee No fee No fee
Ticketing Fee (Phone) $25 per passenger $25 per passenger
 $25 per passenger
Ticketing Fee (Airport) $35 per passenger
 $35 per passenger
 $35 per passenger
Change Fee $30 per ticket, plus fare difference $200 per ticket, plus fare difference $50 to $300 per ticket, plus fare difference
Change Fee for Tickets Purchased with Miles $30 (same class only) $50 (same class only) $50 (same class only)
Restricted Refundable Fare - Refund Fee $25 $100 $100
HawaiianMiles Redeposit Fee $30 per transaction $150 per transaction $150 per transaction
HawaiianMiles Upgrade Redeposit Fee $30 each way $30 each way
 $30 each way
Day of Departure First Class Upgrade $50 each way $350 to $800 each way South Pacific: $349 to $798 each way
International: $495 to $1,049 each way
Guaranteed Air Fare Service Fee $40 per ticket $40 per ticket $40 per ticket
  • Ticketing fee applies per ticketed passenger for reservations made through HA's Reservations call center and Airport Ticket Counters and is non-refundable. Ticketing fee applies to both revenue and award (mileage redemption) reservations.

Change Fee

  • Change fee dependent on class of service, date, origin/destination, and ticket status. See Fare Rules for more details on change restrictions and charges.
  • No change fee for Hawaiian Coach Plus (HCP) tickets.
  • Name changes are allowed on HawaiianMiles Award Tickets and Unticketed Domestic itineraries only.

Change Fee for Tickets Purchased with Miles

  • Award change fee applies per break-point, per person. See Award Fare Rules for details.

Ticket Cancellation

  • Most fares are non-refundable, please see ticket restrictions. Ticket cancellation fee is for restricted refundable tickets.

HawaiianMiles Redeposit Fee

  • Redeposit fees are applied per transaction, per reservation. Redeposits not allowed on partially used tickets.

Day of Departure First Class Upgrade

  • First class upgrades on the day of departure are available at a discounted rate and are based on availability. These upgrades can be made via web / kiosk check-in 24 hours prior to departure. North America / International: Upgrade charges vary by season and route. 

Miscellaneous Fees

Travel  Neighbor Island North America International
Extra Comfort 
(per person, per way)		 Not available $70
$125 to/from New York		 $125
$70 to/from Papeete
Preferred Seats
(per person, per way)		 $10 $50
 Not available
Paper ticket fee $75 $75 $75
Lost paper ticket $25 $100 $100
Returned check charge $20 $20
 $20
Unaccompanied Minor $35 $100 Not accepted
Meet and Assist Service $35 $100 Not available
Pets in Cabin $35 $175 Not accepted
Pets as Luggage $60 $225 Not accepted
Premier Club Membership
 $299 annual fee or
40,000 HawaiianMiles		 $299 annual fee or
40,000 HawaiianMiles
 $299 annual fee or
40,000 HawaiianMiles
The Plumeria Lounge Pass $40
$40 $40
Snacks N/A $6 - $12 Not available
Alcoholic Drinks N/A $6.50 - $12 Beer/wine are complimentary
Liquor (Scotch) $7.50
In-Flight Entertainment N/A $6 - $15 $6 - $15

Unaccompanied Minors

  • Passengers under 5 years old may not travel without a companion at least 15 years old (North America / Neighbor Island flights) or 18 years old (International flights).
  • Passengers 5 to 11 years old traveling without a companion at least 15 years old on Domestic Flights(North America / Neighbor Island) are considered unaccompanied minors and will be subject to service fees and additional requirements.
  • Passengers under 12 years old may not travel without a companion at least 18 years old on International Flights.
  • Passengers 12 years old and above may travel unaccompanied.
  • Passengers under 18 years old traveling on International flights may require additional documentation. Please check with your local consulate.
See our Domestic and International Contract of Carriage for details.

Meet and Assist Service

  • Available on domestic flights for: passengers 12 years old and above, and for qualified individuals with a disability.
  • No charge for qualified individuals with a disability.
  • Please contact Hawaiian Airlines Reservations to request this service.

Partner Airlines Fees

For reservations connecting with other airlines, the baggage fees and rules of the first marketing carrier applies throughout the itinerary. For example, if you are traveling roundtrip from Honolulu, Hawaii to Austin, Texas, and connecting from Hawaiian Airlines to United Airlines, Hawaiian Airlines baggage fees and rules would apply both ways.

Connections between interline partner carriers must be made between 4 hours and the minimum connection time (varies), else it is considered a stopover and you will need to collect your bags and check back in. If you have a separate confirmation code for a connecting flight, please check in with an airport agent at your point of origin. Beginning June 1, 2012, Hawaiian will not through check bags to other airline flights unless the other airline segments are on the same itinerary for which the passenger is checking in.

Exemptions from bag fees related to frequent flyer status on partner airlines may not apply when checking in on Hawaiian.
Luggage rules and charges for interline partner carriers may be found through the links below: