Let’s face it: Travel days aren’t the most relaxing part of life. To help you plan a pleasant start and end of your journey, here’s a guide to recommended check-in times for your Hawaiian Airlines flights.
Check-In Times
Whether you like to arrive at the airport very early or you need to cut it a little close, you’ll have an ample window of time available to you for check-in. You can check in up to 4 hours prior to your flight’s departure or when check-in opens, whichever is later.
Maximum Check-In Time: We love that you’re flying with us. But please note that we can only check you in at the airport no earlier than 4 hours prior to departure, or during the given station operating hours.
Minimum Check-In Time: You’ll need to be checked in and issued a boarding pass no later than 30 minutes for Neighbor Island / 45 minutes for North America / 60 minutes for International flights prior to your scheduled departure when using a kiosk or checking-in with an agent. Our web/mobile check-in applications must be used 1 hour (60 minutes) prior to departure, for all flights/routes. Hawaiian Airlines reserves the right to refuse to accept guests with or without checked baggage after the below specified minimum check-in times.
Minimum Boarding Gate Time: Guests must be present at the boarding gate for boarding or on the aircraft at least 30 minutes prior to your flight’s scheduled departure time, even if you have already checked in for your flight.
Neighbor Island Flights | North America Flights | International Flights | |
Recommended Check-In Time* | 1 hour and 30 minutes prior to departure | 2 hours and 30 minutes prior to departure | 3 hours prior to departure |
Minimum Check-In Time via Kiosk / Agent |
30 minutes prior to departure | 45 minutes prior to departure | 1 hour prior to departure |
Minimum Check-In Time via Web / Mobile | 1 hour prior to departure | 1 hour prior to departure | 1 hour prior to departure |
* Recommended Check-In Time: At peak times, lines for TSA security screening can get long. While passenger and baggage processing times may differ from airport to airport, it’s always best to arrive on the earlier side. Please factor this into your planning, since it is the passenger's responsibility to ascertain the departure airport's time requirements for security screening to comply with Hawaiian Airlines minimum time limits.
Check-In Hours and Locations
You’ll find Hawaiian Airlines agents ready to check you in for your flight between the hours below. Please keep in mind that we can only check you in during these hours. Please reference the chart below for the airport hours (times listed in Hawaii Standard Time - HST).
If you are purchasing a last minute ticket, please be sure to have your ticket purchased at least 2 hours prior to scheduled departure. Otherwise, Hawaiian Airlines reserves the right to cancel the reservation of ticket(s) not yet purchased.
All listed times are in local standard time.
Hawaii Check-In Hours
Airport | Location | Check-In Hours | Ticketing Hours |
Honolulu (HNL)** | Honolulu, Oahu Terminal 2 |
4:00 AM - 10:00 PM | same as check-in hours |
Hilo (ITO) | Hilo, Hawaii | 5:00 AM - 9:15 PM | 5:30 AM - 8:30 PM |
Kahului (OGG) | Kahului, Maui Terminal 1 |
5:00 AM - 10:30 PM | 5:00 AM - 10:15 PM |
Kona (KOA) | Kona, Hawaii |
5:00 AM - 8:45 PM M/Tu/W/Th/Sa 5:00 AM - 8:40 PM Su/F |
5:30 AM - 8:30 PM |
Lanai (LNY) | Lanai City, Lanai | Opens 90 minutes prior to departure Closes 30 minutes after departure |
same as check-in hours |
Lihue (LIH) | Lihue, Kauai | 5:00 AM - 11:00 PM | 5:15 AM - 10:30 PM |
Molokai (MKK) | Hoolehua, Molokai | Opens 90 minutes prior to departure Closes 30 minutes after departure |
same as check-in hours |
**Honolulu Airport (HNL): Honolulu-Sydney and Honolulu-Auckland check-in with North American flights (Lobby 2, right side of HNL terminal when facing TSA). All other International flights check-in in Lobby 3.
North America Check-In Hours
Airport | Location | Check-In Hours | Ticketing Hours |
Las Vegas (LAS) | Las Vegas, NV Terminal 3 |
6:15 AM - 9:00 AM 3:15 PM - 6:15 PM Su/W/F 11:00 PM - 1:45 AM |
same as check-in hours |
Los Angeles (LAX) | Los Angeles, CA Terminal 2 |
5:15 AM - 5:45 PM | same as check-in hours |
New York (JFK) | New York, NY Terminal 5 |
7:00 AM - 10:00 AM Tu/W* *Eff thru May 15, 2015 7:00 AM - 10:00AM Eff May 16, 2015 |
same as check-in hours |
Oakland (OAK) | Oakland, CA Terminal 1 |
6:00 AM - 8:00 AM W/F/Su 6:00 AM - 10:00 AM M/Tu/Th/Sa |
same as check-in hours |
Phoenix (PHX) | Phoenix, AZ Terminal 3 |
5:25 AM - 7:15 AM | 5:25 AM - 7:45 AM |
Portland (PDX) | Portland, OR Concourse D |
7:15 AM - 10:45 AM | 7:25 AM - 10:00 AM |
Sacramento (SMF) | Sacramento, CA Terminal B |
6:30 AM - 9:30 AM | same as check-in hours |
San Diego (SAN) | San Diego, CA Terminal 2 West |
7:15 AM - 10:15 AM | same as check-in hours |
San Francisco (SFO) | San Francisco, CA Terminal A |
6:30 AM - 10:30 AM | same as check-in hours |
San Jose (SJC) | San Jose, CA Terminal A |
6:00 AM - 10:15 AM |
same as check-in hours |
Seattle (SEA) | Seattle, WA Main Terminal |
6:00 AM - 10:00 AM | same as check-in hours |
International Check-In Hours
The following Check-In hours and Ticketing hours apply for all International locations:Check-In Hours:
Open: 3 hours prior to departure
Close: 1 hour prior to departure
Ticketing Hours:
Same as Check-in hours
Airport | Location |
Auckland (AKL) | Auckland, New Zealand International Terminal |
Beijing (PEK) | Beijing, China Terminal 3 |
Brisbane (BNE) | Brisbane, Australia International Terminal Level 2 |
Tokyo-Haneda (HND) | Tokyo, Japan (Haneda) Terminal 3F B |
Incheon (ICN) | Incheon, Korea International Terminal |
Osaka-Kansai (KIX) | Osaka, Japan (Kansai) International Terminal |
Pago Pago (PPG) | Pago Pago, American Samoa |
Papeete (PPT) | Papeete, Tahiti |
Sendai (SDJ) | Sendai, Japan International Terminal 3F |
Sydney (SYD) | Sydney, Australia International Terminal Level 2 |