Children ages 12 years and older are accepted for travel unaccompanied.  Children from age 5 through, and including, age 11 (ages 5-11) will be accepted for travel if accompanied by another passenger who is at least 15 years of age and is travelling in the same class of service as the child.  Children ages 5 – 11 not traveling with another passenger who is at least 15 years of age and in the same class of service as the child is referred to as an “Unaccompanied Minor” and are subject to special rules contained in this Rule 12.  Infants are also subject to special rules contained in this Rule 12.  The age of the infant or child in each case is determined at the date of the travel segment, and all fees and rules will apply accordingly. 

Children ages 12 and up can travel alone and are subject to the terms of this Contract of Carriage.

NOTE: SEE SECTION E OF THIS RULE 12 FOR USE OF A CHILD RESTRAINT SEAT (CRS) OR BOOSTER SEAT ON AIRCRAFT

1. Unaccompanied Minor. Children ages 5 - 11 that travel alone or in the company only of one or more other children ages 5 -11 are considered “Unaccompanied Minors.”Any child travelling as an Unaccompanied Minor must have reached his or her 5^th birthday by the date of travel and will be subjected to an additional fee.
   1. Fees.The mandatory fee noted below is payable at the time of check in.
      1. For Travel Within the State of Hawaii. In addition to the cost of the Ticket, there is a fee of $35.00 per Unaccompanied Minor from the designated point of origin to the designated destination, via the designated route of a Ticket; provided that all of the segments are operated by Hawaiian and/or ‘Ohana.The parent or guardian of the Unaccompanied Minor will also be required to complete and sign Hawaiian’s Form HA O20 – Request for Unaccompanied Minor form located here.
      2. For Travel between the Continental USA. and Hawaii.In addition to the cost of the Ticket, there is a fee of $100.00 per Unaccompanied Minor for travel between the State of Hawaii and the Continental USA.Unaccompanied Minors will only be accepted on non-stop direct flights operated by Hawaiian.The parent or guardian of the Unaccompanied Minor will also be required to complete and sign Hawaiian’s Form HA O20 – Request for Unaccompanied Minor form located here.

         NOTE: We will accept up to two (2) Unaccompanied Minors belonging to the same Immediate Family for a single fee provided that the drop-off and pick-up information and contact details are identical. 

   2. Documentation.The parent or responsible adult for the Unaccompanied Minor(s) must complete our required paperwork and documentation, furnish a valid and unexpired government-issued photo identification acceptable to us, and provide us with the name, phone number and address of (i) the parent or responsible adult who will be meeting the Unaccompanied Minor at his/her destination and (ii) where possible, an alternate responsible adult authorized to pick up the Unaccompanied Minor at his/her destination.
   3. Prior to Flight.A parent or responsible adult must escort the Unaccompanied Minor to the gate for his/her departing flight and remain at the gate until the flight has departed.We will provide a gate pass to the parent or responsible adult to accompany the Unaccompanied Minor to the gate of departure.

       

      1. Pick-up at Destination.  A parent or responsible adult must be present and available at the destination to receive the Unaccompanied Minor at the baggage claim or other designated area immediately upon arrival.  If requested, we will provide a gate pass to the parent or responsible adult to meet the Unaccompanied Minor at the arrival gate. The receiving parent or responsible adult must be one of the contact people listed on the Unaccompanied Minor form submitted at the time of departure.  We will not release any Unaccompanied Minor to a person not named on the form.

       

   4. Restrictions and Exceptions.
      1. We may refuse to accept an Unaccompanied Minor for Travel or change the Unaccompanied Minor’s flight schedule, including departure date in our sole discretion, when we believe there is any reasonable possibility that the flight upon which the Unaccompanied Minor holds a reservation could be diverted to another airport.
      2. We may refuse to accept an Unaccompanied Minor for Travel or change the Unaccompanied Minor’s flight schedule, including departure date, in our sole discretion if a flight is delayed and we believe that there is a reasonable possibility that the Unaccompanied Minor will not be able to make any connecting flight.
      3. Unaccompanied minors will not be accepted for travel on any Hawaiian flight departing between the hours of 9:00 p.m. and 5:00 a.m., unless travel is on a flight operating out of Honolulu, Hawaii, and is the only flight to the Unaccompanied Minor’s destination for the day.
      4. Where any travel involves a connecting flight, Unaccompanied Minors will not be accepted for travel on any flight that results in the Unaccompanied Minor catching the last connecting flight of the day to his/her final destination.
      5. We will not accept Unaccompanied Minors where the connection time between flights is greater than two (2) hours or less than one (1) hour, except when there are no scheduled arrivals or departures that would allow for a connecting time within those parameters and we, in our sole discretion, determine to make an exception upon considering all the relevant information available to us.
      6. We will not accept Unaccompanied Minors when any connecting flight would require an overnight stay.
      7. We will not accept Unaccompanied Minors who are connecting to or connecting from any flight operated by any other air carrier other than ‘Ohana by Hawaiian.
      8. We will not accept Unaccompanied Minors on any flight we operate that is ticketed by another carrier with a flight number other than that of Hawaiian’s.
      9. Unaccompanied Minors may be ticketed in coach or first-class only upon payment of the appropriate fare in addition to the Unaccompanied Minor fees.No Unaccompanied Minors will be accepted for travel in extra-comfort.
   5. Other.
      1. If we are unable to locate the person responsible for receiving the Unaccompanied Minor at the destination, you agree that we may contact the local police for assistance or to take custody of the child.
      2. You agree to reimburse us for any costs and expenses we incur that result from the receiving parent or adult not being present at the baggage claim or other designated area immediately upon arrival of the Unaccompanied Minor at the destination airport.
2. Accompanied Minor.Children 11 years of age or younger are accepted for transportation between the Continental USA and the State of Hawaii or for travel wholly within the State of Hawaii on flights operated by Hawaiian only, when accompanied on the same flight(s) and in the same compartment by a passenger at least 15 years of age.
3. Booster Seat.You may use a booster seat on the aircraft for your child only upon the following conditions:
   1. During Flight Only.You may use a booster seat for your child during the flight only between (i) the time when the airplane has reached its cruising altitude and the flight attendants have first announced your ability to move around the cabin and (ii) the time the flight attendants have announced that the aircraft is preparing for landing and that the seatbacks and tray tables must be in the upright and locked position.
   2. Adjacent Seat Available.The seat next to you must be available and/or ticketed for the infant/child; and
   3. Properly Secured.The booster seat can be and is properly secured by the aircraft seat belt and the infant/child can be and is properly secured in the booster seat.
   4. Stowage Space Available.The booster seat can be and is stowed beneath the seat or in an approved overhead compartment for all surface movement, during takeoff and landing, and at any time that it may not be used pursuant to Rule 12(E)(2)(a) above.

NOTE: SEE SECTION E OF THIS RULE 12 FOR USE OF A CHILD RESTRAINT SEAT (CRS) OR BOOSTER SEAT ON AIRCRAFT

1. Infants (Children Less than 2 years old).Children under the age of 2 are considered Infants.No infant under seven (7) days of age will be accepted for transportation without a signed physician’s letter stating that the infant is approved for travel.Infants may be carried on the lap of an adult (lap child) for no additional fee, provided that only one infant is permitted as a lap infant per adult.You may purchase a seat for an infant at the then applicable adult fare.If a seat is purchased for an infant, we recommend that the infant is placed in an approved infant safety seat during travel.
2. Children 2-4.Each child ages 2 – 4 must ticketed at the then applicable adult fare, be accommodated individually in his/her own seat, and be accompanied by a ticketed adult passenger
3. CARES Harness. The FAA-approved CARES Child Aviation Restraint System harness is designed specifically for aviation use for children age 1 and older who weigh between 22 and 44 pounds.You may use a CARES harness for your child in the passenger compartment of our aircraft only when a seat adjacent to you is available and/or ticketed for the infant or child and the CARES harness is properly secured to the aircraft seat.

NOTE:  A CRS stowed beneath a seat or in an approved overhead compartment, or a booster seat, counts toward your carry-on baggage allotment, one (1) carry-on baggage piece and one personal item.  For more information, please see Rule 17(D)(1) - (2).

1. Child Restraint Seat (CRS).You may use a CRS on the aircraft for your infant/child only upon the following conditions:
   1. Hard-backed and Government Approved.The CRS must be a hard-backed child safety seat that is approved by the Federal Aviation Administration or other government agency for use in an aircraft;
   2. Adjacent Purchased Seat Available.You must have purchased and/or ticketed a seat adjacent to you for the infant/child, which may not be in an exit row; and
   3. Properly Secured.The CRS can be and is properly secured by the aircraft seat belt and the infant/child can be and is properly secured in the CRS.

      NOTE: We reserve the right to make changes to your seat assignments in our sole discretion to accompany a CRS.